When requesting technical support, please This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

When reporting a problem, be sure to include all supporting details so that we may better help you, such as:

• Your name and email address.
• The version of ASX to MP3 Converter you are using. (Select "About" from the Help menu on ASX to MP3 Converter's screen if you are not sure.)
• If you are reporting a problem, include a detailed description of the problem, including the steps taken to reproduce the problem, if possible.